You fix this for clients.
Nobody does it for you.
You know exactly what should be automated, because you sell it. And it never happens, because internal projects lose to client work every time — client work is the one with an invoice attached. So the pipeline still stops the week you get busy, the proposal still takes four days, and someone billable is still chasing an invoice on a Friday.
A pipeline that doesn't notice how busy you are.
Live in about a week · From $2,000/mo, no setup fee · Everything in your voice, approved before it sends
Four leaks, and none of them
are the work you're good at.
Nobody loses a firm because the thinking wasn't sharp. They lose it in feast-and-famine, in follow-up that felt like begging, and in hours nobody could put on an invoice.
01
The pipeline that stops when you get busy
New business happens between client work, which means it stops the moment delivery peaks — and ninety days later there's a hole nobody caused on purpose. Lead keeps sourcing and reaching out every working day, at the same rate in your worst week as your quietest one.
02
The brief that went cold in four days
A good brief lands while three partners are in workshops. By the time the proposal goes out, someone else has already had a conversation. Closer replies the same hour, books the call, and follows up on the proposal until there's an answer either way — without anyone feeling like they're chasing.
03
The client who churned at renewal
They didn't complain. They stopped feeling the value about four months before the contract ended, and nobody had a reason to notice. Retention runs the check-ins and the value recaps on schedule, catches the accounts going quiet, and puts the renewal conversation on the calendar while there's still something to save.
04
The hours you can't bill
Status updates, client questions, reporting, invoicing, chasing the payment that's three weeks late. Every one of those is a billable person doing unbillable work. Front Desk and Back Office take them, and your utilisation goes up without anyone working a longer day.
Four of the eight on the MARSA platform. Most firms start with two — usually the pipeline and the proposal follow-up — and add the rest once they've paid for themselves. See all eight →
“We could build this ourselves.”
You could. Most of you could build a rough version this quarter, and some of you have a Notion doc where you started. It still won't happen, and not because of skill: internal work has no client on the other end of it, so it loses every scheduling conflict it ever has. That's not a failing. It's just what happens to work nobody is invoicing for.
What you're actually buying here is a deadline, someone else's name on the delivery, and the version that keeps improving after the enthusiasm wears off. If you'd genuinely rather build it in-house, do — and the free audit is still yours to keep as the spec.
A free audit, and no calls.
Two guided minutes about how the firm runs. We come back in writing with where the unbillable hours go, which leak is costing you most, what we'd build first, and the return we expect — before you commit to anything. If it isn't a clear win, we say so and walk away.
The audit
Free, in writing, yours to keep — even if you build it yourself.
First engine, about a week
On your real pipeline and your real voice, approved by you before it speaks to a prospect.
Add the next when it's earned it
From $2,000/mo, no setup fee, month to month. Nothing bundled on you.
How many hours last month
did nobody get to bill?
The audit turns that into a number, and tells you what moving it is worth. If it isn't worth fixing, we'll say so.
Get my free audit~2 minutes · No calls · A clear plan and price before any commitment
You started a firm to do the work.
Then the firm became the work.
The point of handing this over isn't more accounts. It's getting back to the thinking you were good enough at to build a business on — and to the life that has quietly been funding all of it. One mission, running through everything we build: free the time, then grow the human.