While reception is with a patient,the phone rings again.
Agents text back missed calls, answer messages, put appointments in the calendar, send reminders and re-invite patients who did not show. Your team stays with the patient in front of them.
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MARSA Chief of StaffThe business works.It leaks in the same few places.
Missed calls
Nobody can pick up in the busy hour, so the patient calls the next clinic.
No-shows
The appointment is booked, the patient does not come, and the hour is gone.
Forgotten check-ups
The patient due back in six months is never called.
Reviews
Happy patients say nothing, so online the clinic looks quieter than it is.
An ordinary night,once the agents are running.
BOOKING AGENT ยท 20:15
Result: a message that arrived after hours became an appointment, with the reminder already set.
An illustration of the product, not a client’s data.
The agents for this work
- Phone AgentTexts back missed calls and answers the common questions.
- WhatsApp AgentAnswers messages within minutes.
- Booking AgentPuts appointments in the calendar and fills the gaps.
- Scheduling AgentReminds, reschedules and re-invites the patients who did not come.
- Win-back AgentCalls back patients who are due for a check-up.
- Reviews AgentAsks a happy patient for a review at the right moment.
You will not need all of them. Your assessment says which two or three would pay back first.
What does the systemhave to earn back?
Every empty hour in the calendar is revenue that does not come back. Your assessment counts those hours, and what filling them is worth, from your own numbers.
What to build for your clinic, in what order, and what it costs is set out in your proposal before you decide anything. The assessment comes first, and it is free.
This pays for itselfat a certain size.
WORTH IT IF
- You already spend on being foundAds, listings, an agency. The enquiries arrive and some of them wait.
- One more customer is worth hundreds, not tensIf a customer is worth a few dollars, an agent cannot pay for itself.
- Someone is already answering all dayYou, or a person you pay. That is the cost the agent replaces.
NOT YET IF
- You are still finding your first customersAgents answer demand. They do not create it from nothing.
- Enquiries are rare enough to handle yourselfA handful a month is not a system problem yet.
- You want a cheap chatbot to install yourselfThat is a different product, and it is not this one.
The agents do the work.You keep every decision that matters.
Agents never give medical advice, never diagnose and never promise outcomes. Every clinical question goes to a doctor or to your team.
What a careful buyer asks.Answered before you ask.
Can it connect to our patient system?
It connects to the common booking and calendar tools. Your assessment states what is possible with the system you already use.
Does it follow healthcare advertising rules?
We write what the agent may and may not say during setup. It uses no comparisons, no guarantees and no medical claims.
Does it replace my receptionist?
No. It takes the phone and the messages. Your receptionist stays with the patient in front of them.
Who is this not for?
Not for businesses before their first clients, and not for anyone who wants a cheap chatbot to install themselves. We would rather lose you here than in month two.
Four minutes of questions.Then the plan for your clinic.
Which of the agents above your clinic needs first, what that work is worth to you, the order to build them, and what having it built would cost. The questions are free, and the assessment is ready within minutes.
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