The guest messages on Instagram.Take the booking without commission.
In season the messages pile up, and a guest answered late books through a platform instead. Agents answer every question within minutes in the guest's language, confirm availability and bring the booking to you.
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MARSA Chief of StaffThe business works.It leaks in the same few places.
Late replies
The guest writes in the evening and hears back in the morning. By then they have booked elsewhere.
Commission
Bookings that could have come direct arrive through a platform with a fee attached.
Season pile-up
In July the team is with guests and on the phone at once, and messages wait.
One-time guests
The guest who left happy never hears from you the following year.
An ordinary night,once the agents are running.
INSTAGRAM DM AGENT · 23:48 · ENGLISH
Result: a message at midnight was answered and the guest booked with you directly.
An illustration of the product, not a client’s data.
The agents for this work
- Instagram DM AgentTurns comments and messages into bookings.
- WhatsApp AgentAnswers availability and price questions within minutes.
- Booking AgentPuts the stay and the transfer in the calendar.
- Onboarding AgentCollects the details before arrival and sends the directions.
- Reviews AgentAsks for a review at the right moment after checkout.
- Win-back AgentInvites last year's guests back for the new season.
You will not need all of them. Your assessment says which two or three would pay back first.
What does the systemhave to earn back?
Every booking that comes direct keeps its commission. Your assessment counts how many could, and what that is worth, from your own numbers.
What to build for your property, in what order, and what it costs is set out in your proposal before you decide anything. The assessment comes first, and it is free.
This pays for itselfat a certain size.
WORTH IT IF
- You already spend on being foundAds, listings, an agency. The enquiries arrive and some of them wait.
- One more customer is worth hundreds, not tensIf a customer is worth a few dollars, an agent cannot pay for itself.
- Someone is already answering all dayYou, or a person you pay. That is the cost the agent replaces.
NOT YET IF
- You are still finding your first customersAgents answer demand. They do not create it from nothing.
- Enquiries are rare enough to handle yourselfA handful a month is not a system problem yet.
- You want a cheap chatbot to install yourselfThat is a different product, and it is not this one.
The agents do the work.You keep every decision that matters.
Special rates, discounts and cancellations come to you. The agent reads availability from your calendar and never commits on its own.
What a careful buyer asks.Answered before you ask.
Can it connect to our booking system?
It connects to the common calendar and booking tools. Your assessment states what is possible with the system you already use.
What does it do out of season?
It invites last year's guests back for the new season and collects early bookings.
Which languages does it work in?
The languages your guests write in.
Who is this not for?
Not for businesses before their first clients, and not for anyone who wants a cheap chatbot to install themselves. We would rather lose you here than in month two.
Four minutes of questions.Then the plan for your property.
Which of the agents above your property needs first, what that work is worth to you, the order to build them, and what having it built would cost. The questions are free, and the assessment is ready within minutes.
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