The customer your ads paid forshould not be left in the cart.
Agents call back unfinished carts at the right moment, answer shipping and returns questions, ask happy customers for reviews and remind people when it is time to reorder.
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MARSA Chief of StaffThe business works.It leaks in the same few places.
Abandoned carts
A visitor adds the product, leaves at checkout, and nobody ever writes to them again.
The same three questions
Where is my order, how do returns work, which size. Your team spends the day on it.
One-time buyers
The first order never becomes a second. You pay the ad cost again for every sale.
Too few reviews
Happy customers stay quiet and one bad review sits at the top of the page.
An ordinary night,once the agents are running.
CART RECOVERY AGENT ยท 21:40
Result: an unfinished cart became an order because the customer's real question finally got answered.
An illustration of the product, not a client’s data.
The agents for this work
- Cart Recovery AgentBrings an unfinished cart back at the right moment, with a reason that holds.
- Orders AgentAnswers shipping, return and exchange questions on the spot.
- Instagram DM AgentTurns product questions into orders.
- Reviews AgentAsks for a review at the right moment after delivery and replies to every one.
- Renewal AgentReminds customers when it is time to reorder.
- Win-back AgentNotices a customer going quiet before they are gone.
You will not need all of them. Your assessment says which two or three would pay back first.
What does the systemhave to earn back?
You have already paid for every visitor your ads brought in. Every abandoned cart is money spent and not kept. Your assessment counts how much of it can come back, from your own numbers.
What to build for your store, in what order, and what it costs is set out in your proposal before you decide anything. The assessment comes first, and it is free.
This pays for itselfat a certain size.
WORTH IT IF
- You already spend on being foundAds, listings, an agency. The enquiries arrive and some of them wait.
- One more customer is worth hundreds, not tensIf a customer is worth a few dollars, an agent cannot pay for itself.
- Someone is already answering all dayYou, or a person you pay. That is the cost the agent replaces.
NOT YET IF
- You are still finding your first customersAgents answer demand. They do not create it from nothing.
- Enquiries are rare enough to handle yourselfA handful a month is not a system problem yet.
- You want a cheap chatbot to install yourselfThat is a different product, and it is not this one.
The agents do the work.You keep every decision that matters.
Discounts, campaigns and bulk messages go out only with your approval. On returns and complaints the decision always sits with a person.
What a careful buyer asks.Answered before you ask.
Which platforms does it work with?
Shopify, WooCommerce and most common store platforms. You connect your store yourself through its own secure login.
Does it work for my marketplace sales?
Agents create the most value on your own store and your own messaging channels. For sellers who are mostly on marketplaces it may not be a fit, and your assessment will say so plainly.
Will it discount everything?
No. You write the rules. Most carts come back not because of a discount but because an unanswered question gets answered.
Who is this not for?
Not for businesses before their first clients, and not for anyone who wants a cheap chatbot to install themselves. We would rather lose you here than in month two.
Four minutes of questions.Then the plan for your store.
Which of the agents above your store needs first, what that work is worth to you, the order to build them, and what having it built would cost. The questions are free, and the assessment is ready within minutes.
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