The patient writes at three in the morning.The answer should not wait for office hours.
Enquiries arrive from different time zones, in different languages. Agents answer each one within minutes in the patient's language, collect what the doctor needs, follow up, and hand your coordinator a patient who is ready to talk.
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MARSA Chief of StaffThe business works.It leaks in the same few places.
Slow first reply
The patient your ads paid for has already written to three other clinics before anyone answers.
Language and time zone
Your coordinator works one shift in one or two languages. Enquiries arrive at night, at weekends, in four.
Follow-up that stops
The patient gets a price and goes quiet. Nobody sends the second or the third message.
Scattered information
Photos, test results and flight dates disappear inside long WhatsApp threads.
An ordinary night,once the agents are running.
WHATSAPP AGENT · 03:12 · GERMAN
Result: an enquiry at three in the morning was answered, the photos were collected and a call with the coordinator was set. Nobody woke up.
An illustration of the product, not a client’s data.
The agents for this work
- WhatsApp AgentAnswers every enquiry within minutes, in the patient's language.
- Qualification AgentCollects photos, expectations and possible dates, then hands over a prepared patient.
- Booking AgentPuts the consultation and the treatment date in the calendar.
- Nurture AgentKeeps in touch with the patient who went quiet after the price, with information worth reading.
- Reviews AgentAsks a happy patient for a review at the right moment.
- Reactivation AgentReopens enquiries from months ago that never turned into a visit.
You will not need all of them. Your assessment says which two or three would pay back first.
What does the systemhave to earn back?
A coordinator who speaks a second language works one shift and writes in one language at a time. The system works day and night, in several languages. Your assessment puts your own numbers on what that is worth before you decide anything.
What to build for your clinic, in what order, and what it costs is set out in your proposal before you decide anything. The assessment comes first, and it is free.
This pays for itselfat a certain size.
WORTH IT IF
- You already spend on being foundAds, listings, an agency. The enquiries arrive and some of them wait.
- One more customer is worth hundreds, not tensIf a customer is worth a few dollars, an agent cannot pay for itself.
- Someone is already answering all dayYou, or a person you pay. That is the cost the agent replaces.
NOT YET IF
- You are still finding your first customersAgents answer demand. They do not create it from nothing.
- Enquiries are rare enough to handle yourselfA handful a month is not a system problem yet.
- You want a cheap chatbot to install yourselfThat is a different product, and it is not this one.
The agents do the work.You keep every decision that matters.
Agents never give medical advice, never diagnose and never promise outcomes. Every clinical question goes to a doctor or to your coordinator. Prices and campaign messages go out only with your approval.
What a careful buyer asks.Answered before you ask.
Which languages does it work in?
The languages your patients write in. During setup we decide together which languages it answers in and which sentences it is allowed to use.
Does it replace my coordinators?
No. It takes over replying, collecting information and following up. Your coordinator spends the time on patients who are ready to talk.
Is patient data safe?
We never ask you for a password. You connect each tool yourself through its own secure login. Access is limited to what the agent needs, and every action is logged.
Who is this not for?
Not for businesses before their first clients, and not for anyone who wants a cheap chatbot to install themselves. We would rather lose you here than in month two.
Four minutes of questions.Then the plan for your clinic.
Which of the agents above your clinic needs first, what that work is worth to you, the order to build them, and what having it built would cost. The questions are free, and the assessment is ready within minutes.
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